GonzaZC

Hello, I use the program as a hobby and enjoy a lot of the tools offered by the software. But it has been giving me problems rendering in all formats. Freezes at 10% during rendering. Then spine doesnt respond but the rest of my programs run perfectly
This happens to me when I use skins or slots in my projects, even in the simplest ones. The same happens with the sample projects (mix and match and others)
My java version is SE 13.0.1
I don't know if is a CPU/GPU rendering problem or if it's a Spine bug.
I really like the program and I would like to continue learning more. I hope you can answer my question.
Thanks for your support
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GonzaZC
  • Posts: 2

Nate

Sorry you are having trouble. Note that Spine does not use your system installed Java at all. What kind of export are you doing? JSON, binary, images, video? It would be helpful if you can send a project (ideally a small one) that hangs for you so we can try to reproduce the problem: contact@esotericsoftware.com
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Nate

Nate
  • Posts: 9848

GonzaZC

Thanks for answering
It actually freezes when rendering in any format.
I already sent a copy of a file with which I have the problem to the email that they provide me
I attach a copy here too.

---

Thanks to the Esoteric Software team for the support. The temporary solution for this problem:
"Export without the preview window"
It worked very well for me.
:)
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GonzaZC
  • Posts: 2

Nate

Thanks for following up with the workaround, we should have done that. :o We do still plan to fix the bug in the near future!
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Nate

Nate
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