Export ALWAYS crashes 3.7.30 beta

mikedssx

I am completely and utterly unable to export. This is really messed up. I regret using the beta. I have a client that needs these animations ASAP. At the moment I am just trying to export to gif and pngs. None of the export options work. None of them.

Please help me. Otherwise I have to completely redo many animations. I've never experienced this before while using Spine.

When I export using 3.7.30 beta it just locks Spine up, doesn't even give me an option to report the bug. If I try to use the preview option for export it crashes and allows me to report the bug.

Here's the log when it locks up (I assume. I checked the log immediately after lock up and thats what it has)

Spine Launcher 3.5.21
Windows 8.1 Pro x86 6.2
Java 1.7.0_80 Esoteric Software
32-bit Server VM
Update available: Spine 3.6.53
Starting: Spine 3.7.30-beta
Spine 3.7.30-beta Professional
Licensed to: [removed]
Intel
Intel(R) HD Graphics 4400
4.3.0 - Build 10.18.14.4414
Error reading hotkeys.txt file:
Invalid action: Select Bounding Boxes
Invalid action: Show Bounding Boxes
Invalid action: Bounding Box Names
OpenAL 1.1, Default audio device
Started.
Sorry, an unexpected error has occurred:
java.lang.NullPointerException
   at Ai.run(SourceFile:590)
   at java.lang.Thread.run(Thread.java:745)

And this is the error that pops up when trying to preview in export

Spine Launcher 3.5.21
Windows 8.1 Pro x86 6.2
Java 1.7.0_80 Esoteric Software
32-bit Server VM
Update available: Spine 3.6.53
Starting: Spine 3.7.30-beta
Spine 3.7.30-beta Professional
Licensed to: [removed]
Intel
Intel(R) HD Graphics 4400
4.3.0 - Build 10.18.14.4414
Error reading hotkeys.txt file:
Invalid action: Select Bounding Boxes
Invalid action: Show Bounding Boxes
Invalid action: Bounding Box Names
OpenAL 1.1, Default audio device
Started.
Sorry, an unexpected error has occurred:
java.lang.NullPointerException
   at Au.run(SourceFile:663)
   at ak.a(SourceFile:281)
   at ao.run(SourceFile:247)
   at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:312)
   at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:745)
   at java.awt.EventQueue.access$300(EventQueue.java:103)
   at java.awt.EventQueue$3.run(EventQueue.java:706)
   at java.awt.EventQueue$3.run(EventQueue.java:704)
   at java.security.AccessController.doPrivileged(Native Method)
   at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:76)
   at java.awt.EventQueue.dispatchEvent(EventQueue.java:715)
   at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:242)
   at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:161)
   at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:150)
   at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:146)
   at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:138)
   at java.awt.EventDispatchThread.run(EventDispatchThread.java:91)

Erika

Hello mike,
I tried to export in 3.7.30 beta and since you didn't specify what format you wanted, I tried all of them, and I only got problems with gif preview and export instead, and I got no crashes, just an error popup in Spine, what were your export settings? (you can click the save button to export a json of them to send) could you maybe send us the project file to contact@esotericsoftware.com mentioning this topic please?

Nate

Sorry you are having such troubles! We try to avoid such problems as much as possible, but sometimes it happens. Usually we would have a fix to you sooner, but most of us are in timezones where it was night and we were sleeping.

3.7.31-beta is available now which solves some very similar problems (likely your problems but I can't be sure without your project). Can you please try that and let us know how it goes?

Erika

I confirm exports works all for me on 3.7.31!

mikedssx

Hey all! Thanks for the quick response. Last night I unistalled, an reinstalled Spine. After doing that I opened my project and tried to export. I was still have the same issues. Until I tried to export a different animation in the same file. A version of one of my idle animations did export. However, there seems to be a few animations that won't export no matter what. They don't even appear in the list of things to export. I feel like the timeline for these animations are broken. A remedy that I found was to copy and paste the time line to a total new animation. That allowed me to export with Gif/PNG without issue.

In short I was able to export what I needed by copy and pasting timeline to a new animation.

Also updating to the new build did not fix the issue of these un-exportable timelines/animations.

With that said I would like to send my Spine File to one of the developers so they can look at it. I feel like my file is a unique case and it might prove interesting to investigate.

How would I go about sending my file privately?

Nate

Please email the files to contact@esotericsoftware.com and we'll get it fixed ASAP!

mikedssx

Sent!

Nate

Thanks! The animation Export checkbox had a bug, fixed in 3.7.32-beta. :beer:

YuliaZ

Hi all!
Help me, please, with my issue.
I am completely unable to export .json file in Spine 3.7.35-beta Enterprise. It locks Spine up immediately after pushing the export button without any bugs reports.

Nate

Sorry YuliaZ, we'll have this fixed in a few minutes!

Fixed, 3.7.36-beta is up!

YuliaZ

I confirm! Export works on 3.7.36! Thanks!