Hello, please send us a mail at contact@esotericsoftware.com from the mail you used to purchase Spine, or your current mail with proof of purchase (for example the transaction number) and we'll help you fix the problem.
您好,请从您以前购买Spine的邮件或包含购买证明(例如交易号)的当前邮件中向我们发送电子邮件至contact@esotericsoftware.com,我们将帮助您解决问题。