unable to export movie

arbycoors

Images will export fine, but even small movie files fail (60 frames, less than 1000 pixels X and Y) consistently fail.
A mass of java errors are returned in the log, each string of errors ends with 'permission denied', though I'm able to export .mov or .avi files with other applications

log/error file including two attempts (there have been many) enclosed.

Running updated Windows 10 v 21H2
Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz 2.60 GHz
8.00 GB (7.88 GB usable)
64-bit operating system, x64-based processor

Thanks for any suggestions.

toEsoteric_exportMovieFileError.txt

arbycoors

Misaki

I'm sorry to hear you're having trouble. Could you please attach the spine.log file to this post? If you don't know the location of the file, please see the troubleshooting for more information:
Spine Troubleshooting: spine.log

Nate

The problem is that Windows is telling Spine (actually ffmpeg that Spine runs) that it can't write to the path. Are you sure Spine is allowed to write to this path?

C:\Users\Arbycoors\Documents\DogSaveTheQueen\Characters\CountryHorse\Spine\cHorse_jump.01.avi

If you have a directory with that file name cHorse_jump.01.avi, that can be a problem. If another program is locking the file, it can prevent Spine from writing the file.

arbycoors

Thanks Nate, Misaki -
Spine has successfully written project files (<filename>.spine), atlases, .json and .png files to that same path/folder. I've also created a subfolder 'movies' thinking that java needed a re-direct from the / originating folder but that fails as well. In all cases, it does in fact create a file, just an empty one. Attempts have been made for varying file types - avi, mov, mpeg, etc.
Mikasi - enclosed is a complete log file with the same errors, paired with what appears to be some java errors. If it's relevant, please also advise - what version/flavor of javascript I ought to be running for success with spine exporting. To note: I have successfully exported movie files with previous versions of spine on this same computer.

Nate

Spine comes with everything needed, you never need to worry about installing a version of Java (nor Javascript).

The log shows two errors:

C:\Users\Arbycoors\Documents\DogSaveTheQueen\Characters\CountryHorse\Spine\movies\test.avi: Permission denied
C:\Users\Arbycoors\Documents\SPINE2d\CCR\yehaaw.mov: Permission denied

The rest of the stuff in the log around the errors is giving context about where in the code they occurred. For video export, Spine starts this executable:

C:\Program Files\Spine\launcher\2\bin\ffmpeg-windows.exe

That is unable to write to the locations in the two errors above because the operating system has reported Permission denied. Unfortunately it's not clear why that is the case.

ffmpeg-windows.exe is started by Spine and should have the same access to files that Spine does. Spine writes a file there and then deletes it to ensure that the location is writable before performing the export. Maybe Windows is using more restrictive permissions for ``ffmpeg-windows.exe`, for some reason.

Can you try exporting to other folders? Maybe create a folder C:\test and export there. You can look at the properties on the folder and make sure your user has all permissions.

Are you running any antivirus or antimalware software? If so, you can try disabling that temporarily.

arbycoors

Nate -
Thanks for the suggestion! Very odd that I can save a successful movie file in C:/Test or C:/users/<myname>, but not in my Documents folder (I ascended the folder hierarchy til I had success in my 'name' folder).
The details (security -> Advance) tabs are featured here for both folders, the one on the L is my /users/<myname> folder where I successfully saved the complete movie file. The one on the R is a direct child of that folder, my Documents folder. Documents has duplicate permissions, which seems odd, perhaps? Also the successful <myname> one is 'owned' by SYSTEM, but the documents folder with duplicate permissions is owned by <myname> / <computerName> / <myname>.

For now, perhaps I'll just save movies on a sub-folder of my C: drive, though it'd be nice to keep them in a tidy place with the other Spine files/folders...
Or, start working all spine projects directly under C, not my Documents folder - unless you suggest a more comprehensive solution...
Thanks again!

Nate

Thanks for following up! It sounds like you have a permissions problem on your users folder. You could try going to C:\Users\name, go to that permissions window you show in your screenshots, make sure it shows your user as "full control", then check Replace all child..., and OK. That should replace all permissions on all subfolders. Maybe that solves the problem!